While ‘super apps’ are where the conversation is currently centered, I believe the focus should instead be on ‘super tech ecosystems’. A case in point: Jio. The tech stack at Jio, via a series of acquisitions and investments, now includes a conversational Artificial Intelligence (AI) layer, a vernacular voice tech layer, a logistics layer, as well as …
In 2016, Mukesh D. Ambani, RIL Chairman & Managing Director, addressed the Annual General Meeting (AGM) of Reliance Industries Limited (RIL). This AGM was a historic one, where he launched Jio, in a move transiting the company from oil to data. This announcement was preceded by years of focus on building the requisite infrastructure, and …
The Indian ecommerce sector is bracing itself for a summer launch by Jio. Jio has plans to launch the world’s largest Online-to-Offline (O2O) e-commerce platform. Alongside, it is also investing its energies in creating a ‘Super App’, imagine a broad digital ecosystem that will provide over 100 services at one go. Previously, many companies, including …
Reliance Jio is reportedly planning to acquire Haptik, India’s homegrown Conversational AI platforms, in a deal worth >US $29M. What does the Haptik acquisition portend for Reliance? How does this acquisition sit within the string of recent acquisitions by the company? What does Reliance’s moves imply for India’s e-commerce future? First, the backstory. Haptik …