While ‘super apps’ are where the conversation is currently centered, I believe the focus should instead be on ‘super tech ecosystems’. A case in point: Jio. The tech stack at Jio, via a series of acquisitions and investments, now includes a conversational Artificial Intelligence (AI) layer, a vernacular voice tech layer, a logistics layer, as well as …
India’s two biggest online retailers, Walmart-owned Flipkart and Amazon, are going head-to-head with their own shopping events: Big Billion Days and the Great Indian Festival. Deep-pocketed JioMart, which is owned by Asia’s wealthiest billionaire, is looking for market share, too. This year is particularly important as the world reels from economic fallout caused by the coronavirus …